Terms of Service
Slaya - Terms of Service
Last Updated: June 2026
Welcome to Slaya. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
1. Acceptance of Terms
By using the Slaya website or purchasing any product from us, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy and other policies published on our website.
If you do not agree with these terms, please do not use our website.
2. About Slaya
Slaya is an online store offering lingerie, intimate wear, sleepwear, shapewear, and related fashion products.
We reserve the right to modify, suspend, update, or discontinue any product, service, content, or feature on the website at any time without prior notice.
3. Product Information
We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate.
However:
Product colors may vary slightly due to screen settings and photography.
Minor variations in fabric, lace, stitching, or design may occur.
Product availability is subject to stock availability.
Slaya reserves the right to correct any errors, inaccuracies, or omissions without prior notice.
4. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR).
Prices may change at any time without prior notice.
We reserve the right to cancel orders affected by pricing or technical errors.
Payment can be made through the payment methods available on the website.
Slaya is not responsible for any payment failures caused by banks, payment gateways, or third-party service providers.
5. Order Acceptance & Cancellation
After placing an order, you may receive an order confirmation email or message.
However, acceptance of an order is subject to:
Product availability
Successful payment verification
Order review and processing
Slaya reserves the right to refuse or cancel any order for reasons including but not limited to:
Product unavailability
Incorrect pricing
Suspected fraudulent activity
Incorrect customer information
If an order is cancelled after payment has been received, the amount will be refunded according to our Refund Policy.
6. Shipping & Delivery
Shipping and delivery timelines provided on the website are estimates only.
Delivery may be delayed due to circumstances beyond our control, including:
Courier delays
Weather conditions
Public holidays
Operational disruptions
Slaya shall not be held liable for delays caused by third-party logistics or courier partners.
For complete details, please refer to our Shipping Policy page.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our separate Return, Refund & Exchange Policy available on the website.
Customers are advised to review the policy before placing an order.
By making a purchase, you agree to the terms outlined in the Return, Refund & Exchange Policy.
8. User Responsibilities
By using our website, you agree that you will not:
Provide false or misleading information.
Use the website for unlawful purposes.
Attempt to gain unauthorized access to any part of the website.
Interfere with the website's security or functionality.
Engage in any fraudulent activity.
Violation of these terms may result in suspension or termination of access to our services.
9. Intellectual Property
All content available on the Slaya website, including but not limited to:
Logos
Product Images
Graphics
Text
Website Design
Branding Elements
is the exclusive property of Slaya and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Slaya shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
In any event, Slaya's total liability shall not exceed the amount paid by the customer for the specific order in question.
11. Privacy
Your use of the website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
12. Force Majeure
Slaya shall not be liable for any delay or failure in performance resulting from events beyond its reasonable control, including but not limited to:
Natural disasters
Government actions
Pandemics
Transportation disruptions
Internet or technology failures
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
14. Changes to These Terms
Slaya reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.
Any changes will become effective immediately upon being posted on the website.
Continued use of the website following any updates constitutes acceptance of those changes.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.